Memory
Memory is what the AI has learned about you: your role, your preferences, how you like things written. It personalizes your own chats and nothing else.
Open Memory from the menu under your name.
What memory holds
Facts and preferences you would otherwise repeat in every conversation:
- I work in marketing operations and report to the CMO
- Write in American English, never British
- Our fiscal year starts in April
- Prefer bullet points over paragraphs for summaries
Add them yourself from this screen, or let them accumulate from what you tell the AI in conversation.
Manage memories
| Pause | Stop using a memory without deleting it. |
| Resume | Put it back into use. |
| Delete | Remove it. |
| The master toggle | Turn memory off entirely. Saved memories are kept but not used. |
Review your memories occasionally. Preferences that made sense during one project keep applying afterward, and a stale memory is a quiet, persistent source of odd answers.
Memory is private
Your memories are visible only to you. They are not used in your colleagues' conversations and are not part of the workspace's knowledge.
That is the difference between the two features:
| Memory | About you. Private. Used only in your own chats. |
| Knowledge bases | About your organization. Shared. Used by everyone's chats, and by widgets, decks and generated content. |
If you are adding a memory that everyone would benefit from (a fact about your products, a policy, a name), put it in a knowledge base instead, where one correction fixes it for the whole organization.
Do not put sensitive information in memory. It is a convenience for personalizing answers, and the AI reads it in every conversation you have.